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Case Study

Kimco Steel Sales Ltd.

In a fast-evolving metals industry, staying competitive means staying agile. Kimco Steel Sales Ltd., a fifth-generation, family-owned business based in Kingston, Ontario, faced a turning point when their legacy ERP system could no longer support their growing and diversified operations. With a commitment to delivering top-tier service and maintaining operational traceability, Kimco knew it was time for a change. 

About Kimco Steel Sales Ltd.

Kimco is a dual-faceted business operating as both a structural steel service centre and a metal recycling powerhouse. Known for its wide range of metal products and a robust value-added processing setup, Kimco's dedication to traceability and operational efficiency is woven into its legacy. Under the leadership of Executive Director Cody Rosen, the company continues to innovate while preserving its family-run ethos.

Industry: Metals - Structural Steel Service & Recycling

Location: Kingston, Ontario, Canada

Key modules deployed:

  • CRM
  • Sales Order Processing
  • Purchase Orders
  • Inventory Control
  • Production
  • Dispatch
  • MLC Optimizer

The Challenge

For over 20 years, Kimco relied on an ERP system originally built for coil and flat-rolled mills - a mismatch for their structural steel and scrap operations. Despite regular tweaks, the system remained rigid and labour intensive, lacking the flexibility needed for: 

  • Detailed inventory traceability
  • Advanced purchasing tools
  • Forecasting and reporting
  • Efficient shipping workflows

With the business expanding and customer expectations rising, the outdated system became a bottleneck. 

The Solution

Recognising the need for a complete overhaul, Cody Rosen initiated a search for a more adaptable ERP. After careful evaluation, Kimco chose Jonas Metals.

Tailored for a wide range of metal businesses - from aerospace alloys to scrap dealers - Jonas Metals offered the versatility and features Kimco needed, including enhanced inventory tracking, multi-currency and multi-language support, mobile shop floor data collection, automated certification retrieval, advanced production scheduling, and integrated financial tools.

With Jonas Metals' North American deployment and near-24/7 support, Kimco was assured of localised service with global expertise.

The Transformation

Cody Rosen, Executive Director at Kimco Steel Sales Ltd., knew the business needed a shift - but even he was surprised by how impactful and immediate the change was after partnering with Jonas Metals Software.

For Cody, the most critical aspect of the transformation was inventory traceability. With Jonas Metals in place, Kimco gained complete visibility of its materials from acquisition to processing to delivery. This visibility not only improved accuracy but also empowered teams to work smarter and faster.

Beyond traceability, the introduction of real-time data collection and streamlined reporting brought greater efficiency across departments. From purchasing to shipping, every part of the business saw meaningful improvements in both speed and control.

Our business was changing, and we needed something different. We needed an ERP system to have the flexibility to be used in a multitude of ways.
Cody Rosen

Executive Director, Kimco Steel Sales Ltd.

The lifeblood of our business is traceability of our inventory. Tracking it from not only when we initially acquire it, but when it's here going through the value-added process of our business
Cody Rosen

Executive Director, Kimco Steel Sales Ltd.

What makes Jonas Metals different from many systems is that it supports so many different types of metals businesses - from aerospace alloys to scrap dealers
Simon Weeks

CEO, Jonas Metals

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